Customer Relationship Management

Privacy Policy

Privacy Policy

Introduction

  • Terminify values the privacy of businesses using our CRM platform. This policy outlines how we collect, use, and protect your information.

Information Collected

  • We collect business contact information including name, surname, phone numbers, and email addresses for account creation and CRM usage purposes.
  • Additionally, we may collect usage data, IP addresses, and cookies to enhance platform functionality and user experience.

How Information is Used

  • Business data used for account management, customer support, and service improvement purposes.
  • Aggregate usage statistics may analyzed to optimize CRM performance and enhance user satisfaction.

Data Sharing

  • Terminify does not sell or rent business data to third parties.
  • We may share data with trusted service providers who assist in CRM operations, subject to confidentiality agreements and data protection standards.

Security Measures

  • We employ technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of business data.
  • Data is encrypted in transit and at rest, and access controls are strictly enforced.

User Rights

  • Businesses have the right to access, correct, update, or delete their data stored within Terminify CRM.
  • Requests for data modifications or deletions can made by contacting our support team.

Cookies and Tracking Technologies

  • Terminify can use cookies and similar technologies to enhance user experience and monitor platform usage.

Third-Party Links

  • The Terminify CRM platform may contain links to third-party websites or services not operated by Republic of Kosovo.
  • Our privacy policy does not extend to these external sites; we encourage users to review the privacy policies of any linked websites.

Changes to Privacy Policy

  • Terminify reserves the right to update this privacy policy as needed to reflect changes in data privacy laws or our CRM practices.
  • Notification of policy changes will communicated to businesses via email or through the CRM platform.