Terms of Service

Introduction

• Welcome to Terminify CRM (Client Relationship Management) platform developed and owned by Mtech Studio. These terms govern your use of our cloud-based CRM services.

Definitions

• "User": Refers to businesses or organizations subscribing to Terminify CRM.
• "Service": Refers to the cloud-based CRM platform provided by Terminify.
• "Content": Refers to data, information, and materials uploaded, posted, or stored by users within the CRM platform.

Use of Services

• Businesses are granted a non-exclusive, non-transferable license to use Terminify CRM platform.
• Access to features and functionalities is subject to subscription plans and payment of applicable fees.

User Responsibilities

• Businesses are responsible for maintaining the accuracy and legality of all data entered into the CRM platform, including name, surname, phone numbers, and email addresses.
• Compliance with all applicable laws and regulations regarding data privacy and protection is mandatory.

Payment Terms

• Subscription fees for Terminify CRM are based on selected plans and billing cycles as specified during registration.
• Payments processed securely through our payment gateway partners.

Intellectual Property

• Businesses retain ownership rights to their data and content uploaded into Terminify CRM.
• MtechStudio retains all rights, title, and interest in and to the CRM platform and any intellectual property rights therein.

Data Security and Privacy

• Terminify implements industry-standard measures to protect the security and confidentiality of business data.
• Encryption of data in transit and at rest, regular security audits, and access controls are utilized to safeguard data integrity.

Limitation of Liability

• Terminify is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our CRM platform.
• Our total liability shall not exceed the fees paid by the user to Terminify CRM during the twelve (12) months preceding the claim.

Governing Law

• These terms and any dispute arising out of or in connection with them shall governed by and construed in accordance with the laws of Republic of Kosovo.

• Any legal action or proceeding shall be brought exclusively in the courts of Republic of Kosovo.

Termination

• Either party may terminate the agreement for any reason by providing written notice.
• Upon termination, businesses may request data extraction and deletion as per our data retention policy.

Changes to Terms

• MtechStudio reserves the right to modify these terms at any time. Notification of changes will be sent to businesses via email or through the CRM platform.